Proof · Australian lingerie brand

Case study · Lingerie · Meta ads

Then February happened. Store sales up 351%.

An Australian wireless-lingerie brand was considering closing. A Valentine’s campaign returned 3.61 ROAS in two weeks, and store sales rose 351% over the next two months.

Proof · Shopify

+351%

store sales, Feb–Mar 2021, against the two months before.

Shopify total sales: A$29,240, 1 Feb–2 Apr 2021.

3.61

Valentine’s ROAS

Meta purchase ROAS, 1–14 Feb

A$29K

Store sales

Up 351% · Shopify

251

Orders

Up 365% · Shopify

+88%

Conversion rate

Up to 1.5% of sessions

Client snapshot

Category
Wireless lingerie and leisurewear
Market
Australia
Average order
A$122
Channel
Meta ads
Period
1 Feb–2 Apr 2021
Our role
Meta ads strategy and media buying. Founder-led.

Where they started

Considering closing.

Before this work began, the owners of this Australian online lingerie store were considering closing the business. In the two months before February, the store sold less than a quarter of what the next two months would bring.

What we found · The system we built

The two or three moves behind this result

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Results

More visitors. More of them buying.

Store sessions grew 141%, but orders grew faster, by 365%. More of the people who arrived went on to buy.

The Valentine’s campaign · 1–14 Feb 2021

Meta ad spend$1,443
Purchase value$5,211
Purchase ROAS3.61
Campaigns3

Meta Ads Manager, three campaigns. Purchase value as tracked by Meta.

1 Feb–2 Apr 2021 · vs 2 Dec 2020–31 Jan 2021

Store salesA$29,240+351%
Orders251+365%
Store sessions15,476+141%
Added to cart5.32%+32%
Reached checkout2.21%+108%
Conversion rate1.5%+88%
Average order valueA$122−5%
Returning-customer rate9.56%−14%

Shopify. The earlier period includes Christmas; the later one includes Valentine’s Day.

The trade-off: the average order slipped 5%, to A$122, and the returning-customer rate fell 14%, as more of the orders came from first-time buyers.

Ads Manager and Shopify screenshots

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In their words

“I just wanted to say, before you came on our account, we considered closing the business. It was a sad period. Then February happened and now we are working on a new collection and hope to grow the business into something bigger. Really believe in what you’re doing and so thankful for your work so far.”

The client, Australian lingerie brand

Who this is for

Small fashion brands that need one season to change the year.

If people love what you make and a moment like Valentine’s is coming, this is the kind of turnaround we build for.

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